Formulation in the cleaning product industry has gradually been undergoing significant change during the past years. Raw materials costs have risen and manufacturers have been reluctant to pass along these increases. Environmental considerations have also played a part. By changing formulations to improve cost/performance characteristics, manufacturers have been able to control costs but still enhance…
This is the first book specifically devoted to the review and discussion of liquid detergents. It is intended primarily for scientists and engineers working in the detergent industry and the detergent raw materials industry around the world. Consistent with the overall aim of the Surfactant Science Series, this volume covers both theoretical and applied aspects…
This book is to give managers in the service industry around the world the same opportunity as successful leaders, namely to learn invaluable lessons directly from five leaders who have built world-class service companies from very humble beginnings. Read the ‘Introduction’, perhaps also ‘The Journey to Leadership’, which were aptly named ‘Key Everything’, then read…
Creating a business plan means not only identifying all the factors in your area of operation, it also means developing a deep understanding of each of those factors individually, and the way they combine to create your unique business situation. This guide is written in as clear a style as possible to help you.
A very good guide from the United Arab Emirates on working at height. Working at heights is a common requirement for many cleaning trades, especially in the construction sector in the UK where construction is taking place at such a rapid rate. Many window cleaners sometimes have to work in situations on construction sites for…
You may be able to claim compensation if your vehicle has been damaged by a road. The organisation you contact depends on where the road is and the type of road. You can’t claim compensation if debris from another vehicle caused the damage. Contact your insurer instead. Most A-roads and motorways – You can check…
This book is not intended for the professionally employed sales person, but for the individual who from time to time has the secondary responsibility of winning new clients and customers. Any business that is not taking serious steps to win new business, and this of course means new customers, will sooner or later go out…
This guide is for employers and those who want some basic information on what they must do to make sure their businesses comply with health and safety law. Managing health and safety doesn’t have to be complicated, costly or time- consuming. In fact it’s easier than you think.
This document provides information on rainwater harvesting systems in the UK. This publication also includes examples of where rainwater harvesting systems are already in use discussing associated costs, savings and experiences. Throughout the document there is reference to a number of different sources where further details and guidance can be found on the installation of…
Despite your best efforts, there they are – negative star ratings, a big blemish on your Facebook business page. How can you remove them? How do you get rid of them or at least mitigate their damage?