Small Business Startup Checklist
Word doc’ to check & maintain. It’s worth looking at this guideline each year to see if your mission, values & goals are still applicable. Small Business Start
Branding Yourself
How to Use Social Media to Invent or Reinvent Yourself, Second Edition. Self-promotion is also called branding yourself, because that’s actually what it has become.
Perfect Phrases for Customers
Hundreds of Ready-to-Use Phrases for Handling Any Customer Service Situation: This book isn’t meant to be read like a novel. It’s a reference book and a tutorial, and you can pick and choose the sections you want when you need them.
Working at Height & Harness Guide from JSP
JSP Ltd is one of the UK’s most highly-specialised vendors of products and courses for working and rescue at height. Constantly striving to provide professional solutions for customers within fall prevention, evacuation and rescue at height.
Online Advertising
Proven Strategies and Tested Tactics from ‘The Advertising Research Foundation.’ Our intended audience is brand managers, their agency counterparts, and company leaders who want to see their business grow. Read it cover to cover for a comprehensive view of what’s known.
Printable Weekly Calendar
Some WCA members have been asking for a quick print off a weekly page to download. Old school.. details can be added by hand for those that just don’t trust computers or back-ups.
The Art of Selling To The Affluent
How to Attract, Service, and Retain Wealthy Customers & Clients for Life: You will learn step-by-step what it takes to place yourself in the path of the affluent and effectively influence the critical factors that shape their buying decisions.
Personal Fall Arrest System – Rail System
A Personal Fall Arrest System is comprised of three (3) key components – anchorage connector; body wear; and connecting device. The connecting device (a shock-absorbing lanyard or self-retracting lifeline) between these two components actually bears the greatest fall forces during a fall.
National Standards for Cleaning in NHS Wales
The core of this document provides clear instruction on the national minimum standards of cleanliness that should be achieved by the NHS in Wales. These Standards should be applied regardless of the manner in which cleaning services are provided.
Identifying Your Profitable and Unprofitable Customers (Technical)
While customers are the primary source of revenue, companies want to acquire more and more customers, namely enlarge their market share. However, does the company who has the biggest market share really can enjoy the highest profit?