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Category Archives: WCA News

Inspecting fall arrest equipment made from webbing or rope HSE

Health & Safety Documents, Members Only News, WCA NewsBy Admin1September 29, 2019

This leaflet is mainly aimed at employers who are responsible for the use of fall arrest equipment incorporating energy-absorbing lanyards made from webbing. It gives generic advice on inspection regimes for this equipment where it is used to provide protection against falls from a height.

HIGH PRESSURE WATER & STEAM CLEANERS – Pollution Guidelines UK

Members Only News, Tech Docs & Manuals, WCA NewsBy Admin1September 29, 2019

These notes are for guidance only. They are jointly produced by the Environment Agency for England and Wales, the Scottish Environment Protection Agency and the Environment and Heritage Service in Northern Ireland.

Delighting your customers – on a Shoestring

Member Submitted Marketing, Members Only News, WCA NewsBy Admin1September 21, 2019

Delivering excellent customer service without breaking the bank. It’s not just smaller companies that need to pay attention to the quality of customer service they provide. In fact, it’s often the larger, well-known high street names that are the weakest in providing good customer care.

101 Ways to Build Better Relationships with Your Customers

Business Documents, Members Only News, WCA NewsBy Admin1September 21, 2019

Your relationships with your customers can be the most important factor to your success in business. More business is gained or lost as a result of a supplier’s relationship with the customer rather than as a result of their ability to provide a quality service or product.

Intensive Advertising

Member Submitted Marketing, Members Only News, WCA NewsBy Admin1September 21, 2019

The term “Intensive Advertising” is new. So we will explain it here – by analogy. Advertising is nothing more than Salesmanship. But good Advertising is Salesmanship intensified.

Cleaner Interview Questions

Business Documents, Members Only News, WCA NewsBy Admin1September 21, 2019

Besides testing your candidates’ knowledge of and experience with cleaning tasks, it’s equally important to discover their work ethic.

Ettore Squeegee Products

Members Only News, Tools & Equipment, WCA NewsBy Admin1September 13, 2019

Products offered by Ettore from California. Blue labelled products are usually sold in big store shops but still work perfectly well.

5 stages of a Business Owner

Business Documents, Members Only News, WCA NewsBy Admin1September 13, 2019

Owner/technician – Owner/operator – Owner/Manager – Owner Executive – Owner Investor. It’s not a what to do, just shows the different levels of moving in 1 direction or another. Find the sweet spot you would like to perform at.

Business Success Through Service Excellence

Member Submitted Marketing, Members Only News, WCA NewsBy Admin1September 13, 2019

Leading organisations are working differently. They have learned and understood some basic concepts and then diligently and passionately executed against them with enthusiastic support from their employees.

Nike Window Cleaner

Member Submitted Marketing, Members Only News, WCA NewsBy Admin1September 13, 2019

Popular character silhouette of Nike basketball player for designs, t-shirts or websites.

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