Safety in Contract Cleaning
Chemical and Biological Safety Guidance for Employers and Employees. Worker safety, health and welfare and the safe management of chemicals are central to successful enterprise.
Service Magic
The art of amazing your customers. This is a powerful book that applies the art and skill of stage magic to the creation of a service experience that seems magical. It clearly and cleverly presents the ingredients that keep customers coming back for more.
Radio Advertising – The Authoritative Handbook
When is the best time to have your advertising played? How is radio time sold? Local radio is where the money really rolls in. A perspective from the radio advertising sellers.
Small Business Startup Checklist
Word doc’ to check & maintain. It’s worth looking at this guideline each year to see if your mission, values & goals are still applicable. Small Business Start
FREE Leaflet Design Offer From Cleaner Leaflets
Exclusive WCA Only Deal! Free Double Sided Notepad Design With ANY “Neighour Nudger” Leaflet Order!!! Your complete resource for leaflet/flyer designs for ALL of the cleaning industry… both to get new customers and upsell your current customer base too! Cleaner Leaflets – Leaflets Design & Print To Bring You More Business!
Branding Yourself
How to Use Social Media to Invent or Reinvent Yourself, Second Edition. Self-promotion is also called branding yourself, because that’s actually what it has become.
Perfect Phrases for Customers
Hundreds of Ready-to-Use Phrases for Handling Any Customer Service Situation: This book isn’t meant to be read like a novel. It’s a reference book and a tutorial, and you can pick and choose the sections you want when you need them.
Working at Height & Harness Guide from JSP
JSP Ltd is one of the UK’s most highly-specialised vendors of products and courses for working and rescue at height. Constantly striving to provide professional solutions for customers within fall prevention, evacuation and rescue at height.
Online Advertising
Proven Strategies and Tested Tactics from ‘The Advertising Research Foundation.’ Our intended audience is brand managers, their agency counterparts, and company leaders who want to see their business grow. Read it cover to cover for a comprehensive view of what’s known.
Printable Weekly Calendar
Some WCA members have been asking for a quick print off a weekly page to download. Old school.. details can be added by hand for those that just don’t trust computers or back-ups.