The Art of Client Service concentrates on fundamentals: the rules and principles that define outstanding account management and client service. Within each section are prescriptions and procedures that, if followed, can make the difference between mediocrity and excellence. art-of-client-service
With the enormous power of customers these days & their ability to take their business elsewhere many don’t receive the desired value, businesses must have a thorough understanding of customers needs & demands & know how to serve their customers in better, faster & different ways. the-service-pro
Don’t be fooled by this book title. Great all-rounder with specific content relating to running your business. Covers a wide range of topics. Best to read before expanding. business
Adaptable word file for general cleaners. Asked for by one of our members. Remember you can ask for any files you think you’ll need & we can create or find them for you. Printable Cleaning Contract Template