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  • Member Discounts
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  • Join Today
  • MEMBERS AREA
    • Login / Manage Account
    • Business Documents
    • Downloadable Photos & Media
    • Flyers/Marketing Materials
    • Health & Safety Forms/Documents
    • Tech Docs & Manuals
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Monthly Archives: November 2019

How to Deal with Difficult Customers

Member Submitted Marketing, Members Only News, WCA NewsBy Admin1November 30, 2019

10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent. If you’re no different than most other products or other sales- people your only closing tool will be to have the cheapest price.

To access this post, you must purchase WCA Membership.

Knots You Need

Members Only News, Tech Docs & Manuals, WCA NewsBy Admin1November 30, 2019

Step-by-Step Instructions for More than 100 of the Best Knots. Choose the simplest knot that will get the job done. It will be easiest to learn, easiest to remember, quickest to tie, and usually the easiest to untie.

To access this post, you must purchase WCA Membership.

Using a Pressure Washer – Diesel

Health & Safety Documents, Members Only News, WCA NewsBy Admin1November 30, 2019

Important information as a go-to guide when working with pressure washers as given out by hire centres.

To access this post, you must purchase WCA Membership.

Health & Safety Alert – Pressure Washing

Health & Safety Documents, Members Only News, WCA NewsBy Admin1November 30, 2019

Serious Hand Injury from High Pressure Washer Machine. An operative received serious injuries to his hand, after coming into contact with pressured water from a portable high pressure water jetting unit situated on site.

To access this post, you must purchase WCA Membership.

Six Steps to Creating Profit

Business Documents, Members Only News, WCA NewsBy Admin1November 24, 2019

A GUIDE FOR SMALL AND MID-SIZED SERVICE-BASED BUSINESSES. How can I solve a customer’s problem? What forces are changing the business landscape? How can my business remain relevant? This book reminds us how important the processes of constant improvement and problem solving truly are.

To access this post, you must purchase WCA Membership.

MEWPs – Guidance on secondary guarding devices

Health & Safety Documents, Members Only News, WCA NewsBy Admin1November 24, 2019

A secondary guarding device is a piece of equipment which can be fitted to a Mobile Elevating Work Platform (MEWP) in addition to the primary guarding systems.

To access this post, you must purchase WCA Membership.

Managing Customer Relationships

Business Documents, Members Only News, WCA NewsBy Admin1November 24, 2019

A guide to help you identify a range of areas to address in order to get the most from your relationships with your customers.

To access this post, you must purchase WCA Membership.

General Cleaners Business Plan

Business Documents, Members Only News, WCA NewsBy Admin1November 24, 2019

How to Start a Cleaning Business on a Budget. The domestic cleaning market consists of around 820,000 people, and with nearly one third of all cleaning businesses owned and operated by a single person, it is relatively easy to get started.

To access this post, you must purchase WCA Membership.

£30 cashback on BWCA Courses

Coupons & Special OffersBy tim.penfoundNovember 22, 2019

Exclusive deal for WCA members Get £30 cashback when booking training courses With The British Window Cleaning Academy

To access this post, you must purchase WCA Membership.

First Aid Manual (Revised 10th Edition)

Health & Safety Documents, Members Only News, WCA NewsBy Admin1November 16, 2019

The Authorised Manual of St John Ambulance, St Andrew’s First Aid and the British Red Cross. First aiders are advised to keep up-to-date with developments, to recognise the limits of their competence and to obtain first-aid training from a qualified trainer.

To access this post, you must purchase WCA Membership.
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