This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down. Deliver Excellent Customer Service and Stop Giving Excuses, or Be Prepared to Self-Destruct!
This Glass Handbook has been designed to act as an easy-to-use reference document providing consistent information on Pilkington glass products. Self-cleaning properties reduce the need for manual cleaning, saving water and eliminating potentially harmful run-off from expensive detergents, also increasing personal safety.
The purpose of this field guide is to provide you with a list of the major recognized safety hazards which may be encountered during professional window cleaning. This field guide also provides some of the key best practices to address these hazards and help you stay safe on the job. A U.S. peer reviewed publication.
How to Create a Cult Following of Raving Fans and Repeat Buyers for Any Business. Intent Based Branding is brand building for the sake of selling – specifically to help you accelerate the sales process by building a bond and relationships between you and your prospects.