Understanding What They Think, What They Feel, and What Keeps Them Coming Back: Based on a wealth of research and some surprising new in- sights into how our brains work (and how they don’t work), it’s now clear that companies have been approaching customer service and retention the wrong way.
The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). Other editions can be found by searching DBS in the search Bar.
A comprehensive first aid manual and reference guide. This manual has been designed by an experienced paramedic instructor to guide you through your first aid course, and to provide you with a reference for future years.
GUTTERCREST RAINWATER SYSTEMS – Guttercrest, the leading manufacturer of aluminium rainwater disposal systems in the UK, offer a comprehensive range of products, suitable for every building style – traditional and modern. Good manual for terminology use & also if you repair as well as clean gutters.
The focus of this book is the scientific basis of skin moisturization. The contents range from biological aspects of the skin through active ingredients and their formulation, evaluation methodology, and the regulatory and safety aspects of skin moisturizers.